DISTANCE SELLING CONTRACT
1. PARTIES
This Contract has been signed between the following parties within the framework of the terms and conditions specified below.
BUYER (CUSTOMER):
Name-Surname:
Address:
SELLER (SERVICE PROVIDER):
Title: MAXİMUM HAMAM İŞLETMELERİ ORGANİZASYON VE TİCARET LİMİTED ŞİRKETİ
Address: TÜRKMEN MAH. ATATÜRK BLV. OTEL DERICI NO: 48 İÇ KAPI NO: 101 KUŞADASI / AYDIN
By accepting this contract, the BUYER accepts in advance that, upon confirming the order (reservation) subject to the contract, they shall be obligated to pay the service fee subject to the order as well as any specified additional fees such as taxes, and acknowledges that they have been informed regarding this matter. There are no cargo or shipping fees associated with the service subject to this contract.
2. DEFINITIONS
In the implementation and interpretation of this contract, the terms written below shall express the definitions set opposite them.
MINISTER: The Minister of Customs and Trade.
MINISTRY: The Ministry of Customs and Trade.
LAW: The Law on the Protection of the Consumer No. 6502.
REGULATION: The Distance Contracts Regulation.
SERVICE: Any consumer transaction other than providing goods, made or promised to be made in return for a fee or benefit (Hammam, Sauna, and Spa services, etc.).
SELLER: The company offering services to the consumer within the scope of its commercial or professional activities.
BUYER: The natural or legal person acquiring, using, or benefiting from a service for non-commercial or non-professional purposes.
SITE: The website belonging to the SELLER.
ORDERER: The natural or legal person requesting a service (creating a reservation) through the SELLER’s website.
PARTIES: The SELLER and the BUYER.
CONTRACT: This contract concluded between the SELLER and the BUYER.
3. SUBJECT
This Contract regulates the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of the Consumer No. 6502 and the Regulation on Distance Contracts, regarding the sale and performance of the service—the qualifications and sales price of which are specified below—ordered (reserved) electronically by the BUYER through the SELLER’s website.
4. SELLER INFORMATION
Title: MAXİMUM HAMAM İŞLETMELERİ ORGANİZASYON VE TİCARET LİMİTED ŞİRKETİ
Address: TÜRKMEN MAH. ATATÜRK BLV. OTEL DERICI NO: 48 İÇ KAPI NO: 101 KUŞADASI / AYDIN
Tax Office and No: KUŞADASI / 6132082446
Phone: +90 539 669 01 27
E-mail: payment@maximumhamam.com
5. BUYER AND SERVICE PERFORMANCE INFORMATION
Person to Receive the Service:
Phone:
E-mail:
Service Performance (Delivery) Address: TÜRKMEN MAH. ATATÜRK BLV. OTEL DERICI NO: 48 İÇ KAPI NO: 101 KUŞADASI / AYDIN (The service will be provided at the SELLER’s facility.)
6. INFORMATION ON THE SERVICE SUBJECT TO THE CONTRACT
6.1. The basic characteristics of the service (type, reservation date, time, number of persons) are presented to the BUYER during the reservation stage on the SELLER’s website.
6.2. Prices and Payments
The prices listed and announced on the site are the sales prices. The sales price of the service subject to the contract, including all taxes, and the transaction summary are shown below.
Price List: www.maximumhamam.com/price-list/
Cargo Fee: 0.00 TL (There is no physical product delivery)
Total: [Total Amount to be Paid]
7. BILLING INFORMATION
Name/Surname/Title:
Address:
Phone:
Invoice Delivery: The invoice will be delivered by hand at our facility or sent to the customer’s e-mail address as an e-invoice following the performance of the service (usage of the reservation).
8. RIGHT OF CANCELLATION, REFUND, AND WITHDRAWAL (IMPORTANT)
8.1. Should the BUYER wish to cancel or modify their established reservation, they are obligated to notify the SELLER of this request at least 48 hours prior to the scheduled reservation date and time.
8.2. Cancellation requests must be submitted in writing by sending an e-mail to payment@maximumhamam.com, by calling the SELLER’s official phone number, and/or via the WhatsApp support line (+90 539 669 01 27).
8.3. For cancellation requests properly submitted within the specified timeframe (at least 48 hours prior), a 20% deduction of the total reservation amount will be applied as a cancellation/processing fee. The remaining balance will be refunded to the BUYER via the original payment method.
8.4. However, under no circumstances shall this 20% deduction be less than €20 (Euro) per person, or its equivalent at the current exchange rate. The cancellation deduction is applied at a minimum of €20 per person.
8.5. No refunds will be issued under any circumstances for cancellation requests made less than 48 hours prior to the reservation date and time, or in the event of a failure to be present at the facility at the scheduled reservation time (No-Show). The BUYER accepts and commits to this condition in advance. (Pursuant to Article 15/1-g of the Regulation on Distance Contracts, contracts regarding the utilization of leisure time for accommodation, entertainment, or resting purposes, which must be performed on a specific date or within a specific period, constitute an exception to the right of withdrawal.)
9. DEFAULT AND LEGAL CONSEQUENCES
In the event that the BUYER defaults on payment transactions made with a credit card, the BUYER accepts, declares, and commits that they shall pay interest within the framework of the credit card agreement between themselves and the cardholder bank, and shall be liable to the bank.
10. JURISDICTION
In disputes arising from this contract, complaints and objections shall be submitted to the Consumer Arbitration Committee or the Consumer Court in the jurisdiction where the consumer’s residence is located or where the consumer transaction (service) was performed, depending on the monetary value of the consumer transaction.
11. ENFORCEMENT
When the BUYER makes the payment for the order (reservation) placed through the Site, they are deemed to have fully read, understood, and accepted all the terms of this contract.
