CLARIFICATION TEXT ON THE PROCESSING OF PERSONAL DATA
As MAXİMUM HAMAM İŞLETMELERİ ORGANİZASYON VE TİCARET LİMİTED ŞİRKETİ (“Company” or “Maximum Hamam”), the security and privacy of your personal data are our utmost priorities. Pursuant to the Personal Data Protection Law No. 6698 (“KVKK”), in our capacity as the data controller, we would like to inform you regarding the purposes of processing your personal data, the methods of collection, the legal grounds, and your rights.
Data Controller Contact Information:
Title: MAXİMUM HAMAM İŞLETMELERİ ORGANİZASYON VE TİCARET LİMİTED ŞİRKETİ
Address: Türkmen Mah. Atatürk Blv. Otel Derici No: 48 İç Kapı No: 101 Kuşadası / Aydın, Türkiye
E-mail: info@maximumhamam.com
Phone: +90 539 669 01 27
1. Your Processed Personal Data
During the processes of receiving services from our facility, the following categories of your personal data are processed:
Identity and Contact Data: Your name, surname, telephone number, and e-mail address.
Customer Transaction Data: Your reservation information, payment/billing details, and service history obtained through digital payment infrastructures (e.g., our website) and reservation tracking systems.
Physical Space Security Data: Your CCTV (security camera) footage recorded at the facility entrances and exits, in the lobby, and in common areas (excluding private areas and usage rooms).
Special Category Personal Data (Health Data): Your declarations regarding ailments, allergies, and general health status included in the health and medical history forms you complete prior to utilizing our facility (sauna, steam room, and hammam).
Marketing Data: Your marketing and promotional campaign preferences, processed provided that you have granted permission for commercial electronic messages.
2. Purposes of Processing Your Personal Data
Your personal data is processed for the following purposes:
To provide our facility services—which progress sequentially through the sauna, steam room, and hammam—in a manner that is safe and suitable for your health.
To effectively manage reservation, operational, and customer admission processes (including digital forms and electronic spreadsheets).
To execute payment and billing processes.
To ensure the physical space security of our facility, guests, and employees via CCTV systems.
To provide information to authorized persons, institutions, and organizations (fulfilling legal obligations).
Provided that your explicit consent is obtained; to send SMS and e-mails in order to inform you about exclusive campaigns, promotions, and discounts.
3. Transfer of Personal Data
Your processed personal data may be transferred to accounting and financial consultancy firms, our business partners providing information technology and server services, our legal counsel for the execution of legal processes, and legally authorized public institutions and organizations. These transfers are strictly for the purposes of securely providing our services, managing payment infrastructures, and fulfilling our legal obligations.
4. Method of Data Collection and Legal Grounds
Your personal data is collected via our website, digital forms, printed consent forms you complete at our facility, our reservation tracking channels, and security cameras within the facility.
Your data is processed based on the legal grounds stipulated in Articles 5 and 6 of the KVKK: “Being directly related to the establishment or performance of a contract,” “Being mandatory for the data controller to fulfill its legal obligation,” and “The legitimate interests of the data controller.” Your health data and the processing of data for commercial electronic message transmissions are executed solely upon your “Explicit Consent.”
5. Your Rights as the Data Subject
Pursuant to Article 11 of the KVKK, you have the right to:
Learn whether your personal data is being processed,
Request information if your personal data has been processed,
Learn the purpose of processing your personal data and whether it is being used in accordance with its purpose,
Request correction of your personal data if it has been processed incompletely or inaccurately,
Request the deletion or destruction of your personal data.
To exercise these rights, you may submit your requests, along with documents verifying your identity, to info@maximumhamam.com or deliver a written application with your original signature to our company address.